Are you insured?
Yes, we carry Standard Liability and Liquor Liability Insurance.
Can we submit a “Do Not Play” list?
We will be more than happy to honor your request for songs you do not want played at your event. While we strongly suggest not limiting the deejay’s toolbox too much, we understand the power that songs have to evoke emotion. By submitting a do not play list, we obtain a clear idea of your limits and your expectations for your song selection.
Do you bring back up equipment with you to our event?
Even though we provide top quality equipment that meets or exceeds industry standards, we recognize that malfunctions may occur. That is why we bring back equipment such as an extra external hard drive with our music library, a secondary sound system, and extra microphones so your big day doesn’t suffer from unexpected equipment failure.
Do you offer a written contract?
Yes. In our opinion a legal, written contract is a great indicator whether a deejay company is reliable and professional. Furthermore, a contract outlines both parties obligations so there is no guessing what services you are paying for and you know exactly what is required for the deejay’s success.
Do you take any breaks?
One of the biggest advantages of having a deejay as opposed to a band is that a deejay does not need to take set breaks. Outside of using the restroom or a quick meal, there will be no breaks and there will never be any breaks in the music at any point.
Do you take requests from guests?
We can either strictly adhere to your musical format for the evening, or we can accept requests from your guests. As a professional company we have an image and a reputation to uphold, so you should feel reasonably assured that any request we choose to play will match your expectations for the night. If we feel the song is inappropriate or is not within your guidelines, we will politely inform the guest that we have been given a strict format or that we cannot accept their request at this time.
How do you keep your music library up to date?
We subscribe to commercial download service provided by Promo Only. Promo Only sends out the highest quality video and audio files daily, weekly, and monthly. We often receive songs before they even hit the radio.
How long will you hold our date for us?
Once you receive your estimate, you typically have one to two weeks before the quotation expires, in which case you should contact us if you would like an extension of your terms and conditions. Otherwise your date may be taken by someone else.
How many different types of events do you do?
We specialize in weddings. However we are not limited to only this type of event. We also provide services for many corporate events, birthday parties, bridal showers, anniversaries, baby showers, bar/bat mitzvahs, christenings, engagement parties, graduations, holiday parties, LGBTQ weddings/ceremonies, ethnic weddings, proms, and sweet 16’s to name a few.
How Much do you charge for overtime?
If you book one of our three packages there are no overtime fees. We book for the day and are reserved exclusively for your event. This will be clearly outlined in our contract.
How much of a deposit is required to secure our date?
For our protection and yours, we require a non-refundable 25% retainer; all stipulations surrounding that are clearly laid out in our contract.
Is it customary or should I tip the staff?
It is the policy of I Do Entertainment and their employees, when offered, to discreetly, and graciously accept tips for services rendered. However, we do not place a tip jar, nor do we ever request tips from the clients. Likewise, a gratuity is not included in the quote and will never be automatically added to your bill. As the host you have the option to add a gratuity to the bill if you so choose. Gratuities are appreciated and will be divided amongst the staff evenly, unless otherwise specified.
What do you do to motivate the crowd if no one is dancing?
Many professionals debate how to handle this type of situation. We firmly believe that there is no one correct way to motivate a crowd. The situation may call for careful song selection, effectively using the microphone, or even both to get people up and going. The strongest tool to have is a well seasoned and experienced Master of Ceremonies. Throughout our many years of experience we have gathered a robust toolbox and learned how to effectively use them at appropriate times to keep the dance floor packed.
What do you require from us?
In order for us to be successful at your event, we will need: adequate shelter, electrical power (120-volt, 15-amp circuit on a grounded outlet) within 35 feet of where the deejay will be set up. We also will require any specifics for your event, which we should cover in great detail during one of our consultations.
What is your policy on alcohol or smoking during an event?
We strive to maintain the highest standards of professionalism possible. It is our strict policy that our staff never consume any alcohol or take a cigarette break during your event.
What type of musical genres do you typically play?
Every event is unique and demands the perfect mix of music. Song selection is a crucial part of what we do. Playing the right song at the right time really sets the party off and is what keeps it going all night. We offer an eclectic musical library with literally thousands of songs ranging from pre-1940’s to today.
What type of payment do you accept?
Cash, Check, Paypal, AMEX, Discover, Mastercard, Visa
What will you wear to our wedding?
We prefer to dress in formal wear for most events. However, if the groom will not be wearing a tuxedo, then it is inappropriate for us to wear one and we will adjust accordingly. It is important to us that our style meets your expectations.
What will you wear while setting up or breaking down equipment?
Since we have a lot of equipment to move in and out on your big day, it would be impractical for us to wear formal wear while loading and unloading. Therefore, we will typically wear a company polo (or jacket for colder months) with our name and logo so that we can maintain a professional appearance.
When do we need to submit our music request and event details?
We will provide you with an online/hardcopy event planning guide and be there every step of the way to work with either you or your wedding planner on all of the details. We simply ask that all requests be made far enough in advance that we may adequately prepare for your event. We suggest two weeks prior to the event. However, last minute changes will be accommodated whenever possible.
When do you arrive to set up for our wedding?
We will arrive no later than one hour before your event. This often needs to be adjusted depending on what services you book. For our bigger packages we may require two or more hours prior and one hour afterwards to setup and break down.
Will you be the deejay at our event?
Yes. I Do Entertainment is a single operator deejay company. We feel it is absolutely paramount that you get to know your master of ceremonies and are comfortable with their personality. Although, we staff bartenders, lighting technicians, and loading staff, Chris Pappas will be in charge of deejaying for your event.